Returns & Refunds

Digital delivery

All products sold by Bluemeadow Digital are digital and delivered electronically. No physical goods are shipped.

All sales are final

Due to the nature of digital goods and to protect intellectual property and copyright, all sales are final. Except for the exceptional cases below or where applicable law requires otherwise, no returns or refunds are provided once a purchase is completed.

Please review the product description, included features, access conditions and compatibility requirements carefully before purchasing. Contact us if you need clarification.

Exceptional cases

If you experience a duplicate charge or a technical failure that prevents delivery or access, report it to support@bluemeadowdigital.com within 48 hours after purchase.

Include your order reference, purchase email, purchase date and a description of the issue. Please do not send passwords or full payment card details.

We will investigate and, as appropriate, correct a duplicate charge, restore delivery or access, or provide a refund where the issue cannot be resolved. An exceptional-case request does not automatically guarantee a refund.

Support and statutory rights

Our support team will respond to queries, normally within 1–2 business days. Investigation or resolution may take longer.

Nothing in this policy excludes or limits rights or remedies available under applicable consumer law. The 48-hour reporting period does not reduce any mandatory statutory period or entitlement.